Orders and Requests

Proper handling of blood products is key to ensuring their quality and integrity for patients. Physicians and healthcare partners can access our Vitalant customer portal below, and find important information about ordering our blood products and storage and return instructions for Vitalant requests.

Vitalant orders for Coagulation Laboratory clients can also be made by accessing our Pathways outreach system using the link below.

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Blood Products Ordering, Shipping & Delivery

Vitalant works closely with our hospital customers to be effective stewards of our blood supply. This includes using a fully automated Customer Portal to provide user-friendly ordering and timely delivery of blood products. The Vitalant Customer Portal can be accessed here, and important storage and return instructions for blood products also can be found in this section.

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Pathways order and results system

Vitalant Coagulation Laboratory clients can access Orchard® Copia,® our outreach and electronic medical record (EMR) connectivity system, through Pathways. Log in to Pathways and find detailed user instructions here.

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