San Francisco Bay Area
BLOOD PRODUCT ORDERS
Location Phone Number Fax Number
San Francisco (Brisbane) 415-653-4060 415-656-4498
Santa Rosa 707-545-2601 707-545-3992
Hayward 510-785-9554 510-785-9579
Online Ordering URL customerportal.bloodsystems.org/HWBO
To Order Special Products 1. Order online or
2. Complete BS129S Special Order Form (located under IRL forms at www.vitalanthealth.org)
3. Fax form to appropriate number listed above
4. Call the Brisbane Reference Laboratory at (415) 653-4070
Transfusion Consultation Hotline (24/7 Call Back) 800- 811-2581
Physician On-Call Line 480- 675-5426
STAFF DIRECTORY
Department Name, Title Contact
Accounts Regional
Administration Charlene Verba , Regional Director 415-317-4173
Administration Mitzy Edgecomb , West Division Vice President 916-453-3017
Billing Follow-up Accounts Receivable ar@vitalant.org
Customer Service Michael Chan , Customer Service Manager 415-653-4065
Hospital Services Danny Nguyen , Senior Manager 510-388-9854
Hospital Services Wendy Knowles , Senior Director 916-453-3615
Manufacturing & Lab Services Josette James , Senior Director 916-453-3629
Medical Director Chris Gresens , M.D. 916-453-3728
Medical Director, Back-up Jonathan Hughes , M.D. 916-453-3757
Quality Trish Grace , Senior Director 916-453-3657
Reference Laboratory Irene Villa , Manager 209-598-9058